DoorDash Unveils New In-App Safety Tools for Delivery Drivers
DoorDash has announced the release of a suite of new in-app safety tools aimed at improving the safety of its delivery personnel. These tools include driving insights, expanded integration of Apple CarPlay to more states, and the addition of speed limit notifications directly within the in-app navigation interface.
One of the key features, DoorDash Driving Insights, represents a milestone in the personalization of safety for DoorDash drivers. By utilizing the existing location data collected through the Dasher app, the platform can now identify sudden changes in acceleration and braking patterns. DoorDash aims to empower Dashers with a deeper understanding of their driving habits to promote safer practices on the road.
The pilot program for these driving insights initially launched in Phoenix and Salt Lake City and has received positive feedback from Dashers. As a result, DoorDash is extending the program to eight additional cities, including Atlanta, Houston, Dallas, and others.
“The goal at DoorDash is to create the best experience for all Dashers and the communities we serve,” said Austin Haugen, Vice President of Dasher Product. “Testing these new features is an important step toward achieving this goal. We look forward to assessing Dasher feedback and continuing to work tirelessly to improve safety through innovation.”
In addition to driving insights, DoorDash is integrating Apple CarPlay into the Dasher app. This feature allows drivers to synchronize their iPhone’s interface with their car’s built-in system, reducing distractions while on the road. The program is currently accessible to Dashers in 17 US markets, along with an on-screen indicator within the in-app navigation system that provides real-time feedback on driving speed relative to the established speed limit.
These new safety tools complement a range of features implemented earlier this year, including reducing in-app notifications while driving and simplifying order declination. These innovations aim to enhance road safety for both Dashers and the wider community.
The investment into safety tools by DoorDash reflects the company’s ongoing commitment to providing a safer delivery experience for its drivers. The integration of driving insights, Apple CarPlay, and speed limit notifications represents important strides toward fostering safer driving practices for DoorDash’s delivery personnel.
These innovative safety tools are sure to make a significant impact on the overall safety of DoorDash’s delivery operations and underscore the company’s commitment to prioritizing safety for its drivers. Ultimately, these enhancements will contribute to a safer and more reliable delivery experience for both Dashers and the broader community.
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